Cari
My hard drive needed to be replaced due to a virus. I had to buy a new hard drive because it was $239 to transfer data from the old one and transfer to new drive. What will happen to my old drive and all the private, personal information and family photos that is on it?
Answer
You don't get a hard drive replaced just because you have a virus on it. Either they scammed you or you misunderstood them and the hard drive is defective. Many times, people mistake problematic software or a hardware problem with a virus or other malware.
Anyway, if you buy a new hard drive from them, then they should be able to recover what they can from the old hard drive (unless the hard drive is completely dead) and put the old data on the new drive.
Make sure that you tell them that you want your old files copied over to the new drive.
I think that the old drives get recycled. You usually don't have to worry about identity theft or other problems because the technicians usually don't waste their time on scanning all the data on your hard drive for things like that. Most technicians aren't scumbags.
Notes:
For data that can't be replaced (e.g. family photos, videos), you should save them to blank DVDs or even Blu-ray discs if you have a Blu-ray writer. Make 2 copies of each disc and store them in 2 different places for even better protection. Just make sure that your disc writing software is set to verify the data after it is written to the disc.
NEVER keep personal data on a phone or computer (especially a portable computer like a laptop).
What if it gets stolen? Your friend's and family's contact information won't be interesting to a thief, but some people store passwords, credit card information, bank card information, and other things like that on their computers.
You don't get a hard drive replaced just because you have a virus on it. Either they scammed you or you misunderstood them and the hard drive is defective. Many times, people mistake problematic software or a hardware problem with a virus or other malware.
Anyway, if you buy a new hard drive from them, then they should be able to recover what they can from the old hard drive (unless the hard drive is completely dead) and put the old data on the new drive.
Make sure that you tell them that you want your old files copied over to the new drive.
I think that the old drives get recycled. You usually don't have to worry about identity theft or other problems because the technicians usually don't waste their time on scanning all the data on your hard drive for things like that. Most technicians aren't scumbags.
Notes:
For data that can't be replaced (e.g. family photos, videos), you should save them to blank DVDs or even Blu-ray discs if you have a Blu-ray writer. Make 2 copies of each disc and store them in 2 different places for even better protection. Just make sure that your disc writing software is set to verify the data after it is written to the disc.
NEVER keep personal data on a phone or computer (especially a portable computer like a laptop).
What if it gets stolen? Your friend's and family's contact information won't be interesting to a thief, but some people store passwords, credit card information, bank card information, and other things like that on their computers.
Help! Question about External vs Portable hard drive?
Its Me
I'm about to go to Staples and I desperately need the Anwers! community's help! I'm pretty knowledgable about software and internet stuff, but I'm totally dumb when it comes to hardware, so I need you to help me pick the best item for my needs. Here's my situation.
My computer: Dell Optiplex 755 PC with 74.4 GB harddrive and Windows XP.
I don't have (and don't want) a lap top, so the only way to move files from place to place is with a flash drive (I have a 16GB). I live half the year in one state and then the other half of the year in another state. I have a monitor at both places, so I have to take my harddrive tower back and forth with me. I also have my computer cram packed with photos and video (I'm a photographer/videographer) and though I back up everything on discs, I HATE having to go through all of those discs to find anything. I want to be able to keep a copy of all of that stuff on my computer for easy access, and to able to easily transport it all.
SO..... there are three things on sale at Staples that I believe might help and I need you guys to choose the BEST one for me (these are the only options so please don't recommend "better" things):
IOMEGA PRESTIGE 1TB External Hard Drive
[This has a very sleek and small casing - easy to move]
SEAGATE GOFLEX 500GB Portable Hard Drive
IOMEGA EGO 320GB Portable Hard Drive
Prices are irrellivant to me.
So, I know the 1TB is great, but it is an external hard drive... vs. the PORTABLE 500GB and 320GB hard drives. Is it better for me to have a portable or external?
OK... and second question.... do I just plug these in to my main hard drive tower with a USB or something? I mean, maybe the issue over external vs. portable is irrellivant if they are both easy-plug-in by USB because the external unit is easily portable. But I don't know about these things. Does the external unit have to internally wired into my main harddrive?
I'm so confused I do not know what to do..... and we are leaving in 25 minutes to go to Staples so it's now or never.
THANK YOU THANK YOU THANK YOU FOR YOUR HELP!!!!!
Just to reinterate...
I have a DESK TOP - not a LAP TOP.
Answer
The portable is just smaller in size, with less capacity.
The external is often used for people with desktops whose computers don't really move. You can use them with laptops though.
Both accomplish the same thing though. And yes you attach them via USB.
That said, my vote is for the Seagate 500gb Portable HDD based on what I know of Seagate and its reputation.
The portable is just smaller in size, with less capacity.
The external is often used for people with desktops whose computers don't really move. You can use them with laptops though.
Both accomplish the same thing though. And yes you attach them via USB.
That said, my vote is for the Seagate 500gb Portable HDD based on what I know of Seagate and its reputation.
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Title Post: What does Staples do with hard drives removed from repaired computers?
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