Derek Armo
Alright. I have a 500GB Toshiba External USB HDD USB Device, or basically a portable hard drive. At school, it registers the USB and I can open it and everything, but on my computer at home, my computer says it's plugged in, but it won't show up in My Computer, and I can't open it. I know it's not the wiring, or anything because the light on the USB lights up and everything, so how do I get my computer to register the USB and open it up?
Note: I'm using a Compaq computer with Windows Vista.
Answer
Open Disk Management, and see if it is detected, if so give it a dedicated drive letter.
Open Disk Management, and see if it is detected, if so give it a dedicated drive letter.
Portable Hard Drive recognition?
Q. I recently reinstalled Vista onto my computer, but before doing so, I compilled all of my files onto a portable hard drive. Now that I have it reinstalled, I cannot get the computer to recognize the portable drive as a hard drive.
It recognizes that something is plugged in, and will classify it as a generic USB Mass Storage Device, however, I cannot view the drive under explorer, and it wont show up as a drive. I have tested it on other computers, and the drive is working fine. I have tried several ports, I have tried to download specific drivers, but non seem to exist (SimpleTech Inc.). I have tried booting with it pluged in, but it wont boot, because my computer see's it as a hard drive.
Does anyone know of anything I can do to make it work? It worked once with Vista without any software, so why doesn't it work now?
I have already tried it in another computer and there is no problem, and I have alread tried the "add hardware" but it is already found. I tried uninstalling the drivers, but it did the same thing again once it found the drive again.
It recognizes that something is plugged in, and will classify it as a generic USB Mass Storage Device, however, I cannot view the drive under explorer, and it wont show up as a drive. I have tested it on other computers, and the drive is working fine. I have tried several ports, I have tried to download specific drivers, but non seem to exist (SimpleTech Inc.). I have tried booting with it pluged in, but it wont boot, because my computer see's it as a hard drive.
Does anyone know of anything I can do to make it work? It worked once with Vista without any software, so why doesn't it work now?
I have already tried it in another computer and there is no problem, and I have alread tried the "add hardware" but it is already found. I tried uninstalling the drivers, but it did the same thing again once it found the drive again.
Answer
That may happen if it has assigned the drive a letter that has been assigned to other DVD-ROM drives or HDD.
If you want to confirm, follow the steps below:
1) Go to Control Panel
2) Double click on "Administrative Tools"
3) Double click on "Computer Management"
4) Expand "Storage"
5) Click on "Disk Management"
6) Check if you can detect your external HDD inside the list.
If it is inside, go to step 7. If not, try to restart your PC and boot up while your external HDD is plugged in. After that, repeat step 1-6. If even not detected after reboot, please check your manufacturer for Vista Driver.
7) Right-click on your external drive and click "Change Drive Letters and Path"
8) Click on "Change"
9) Choose any drive letter that has not been assigned. If you are not sure, check My Computer and don't choose any letter that has been assigned.
10) Click "OK" twice.
After that, check My Computer and you should be able to see your hard drive.
Hope that helps =)
That may happen if it has assigned the drive a letter that has been assigned to other DVD-ROM drives or HDD.
If you want to confirm, follow the steps below:
1) Go to Control Panel
2) Double click on "Administrative Tools"
3) Double click on "Computer Management"
4) Expand "Storage"
5) Click on "Disk Management"
6) Check if you can detect your external HDD inside the list.
If it is inside, go to step 7. If not, try to restart your PC and boot up while your external HDD is plugged in. After that, repeat step 1-6. If even not detected after reboot, please check your manufacturer for Vista Driver.
7) Right-click on your external drive and click "Change Drive Letters and Path"
8) Click on "Change"
9) Choose any drive letter that has not been assigned. If you are not sure, check My Computer and don't choose any letter that has been assigned.
10) Click "OK" twice.
After that, check My Computer and you should be able to see your hard drive.
Hope that helps =)
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Title Post: Why doesn't my computer register my Toshiba External USB/Hard Drive?
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Rating: 100% based on 9998 ratings. 5 user reviews.
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