toshiba portable hard drive how to open image
xbigboy808
yesterday i downloaded from the toshiba website the touch pad driver for my laptop but i dont know what do to with the zip file or how to make it work so my touch pad is able to scroll up and down again. how do i fix this?
Answer
You have to open the zip file, save & run it.
If your computer is still in warranty and you have already registered it on-line before (support.toshiba.com), then call Toshiba's Tech Support hotline number (800-457-7777) for further technical assistance.
FYI, which ever country your call will be routed to, please be patient & polite to the person who will take your call. After all, you are the one calling them for assistance with whatever issue you are having with your portable computer. Make sure to speak your name clearly (spell it, if need be) & provide all the info needed & asked for. They are trained professionals for handling simple matters, so I believe they should be able to assist you w/ any issue as long as IT IS WITHIN THEIR SCOPE OF SUPPORT. It depends on the company but be cooperative because these phone technicians have a specific handle time to be able to resolve the issue of a caller, so please do not be a jerk. Listen carefully to their instructions & follow it, because IF YOU THINK YOU KNOW MORE, then WHY CALL FOR ASSISTANCE IN THE FIRST PLACE.
If your computer's 1-yr Standard Limited Warranty has ALREADY EXPIRED, don't expect too much. Ask them politely & talk to them in a friendly manner, for they are there to listen and PROVIDE YOU BASIC INFORMATION as much as they can.
Best time to call, after midnight Pacific Time.
Additional info, read on:
FYI: I always tell my customers, a laptop's battery is similar to a cell phone's. You charge it when it's depleted & you unplug the adapter when it is already fully charge (this will prevent the battery from getting overcharged & extend the life of the battery). So for less hassle, I always advice my customers to just remove the battery if they plan to use the computer for long hours straight (more than 1 hour) and just run it on AC power alone so as not to overcharge it & shorten the battery life.
FYI, laptop, as the name itself... well, I really don't use it on my lap b'coz sometimes our leg, the bed cover or some clothing may already be blocking the air vent without our knowledge.
Also, if your computer is running a lot of applications that means that the HDD (Hard Disc Drive) is moving very fast and any minute (small) movements of your legs creates vibrations inside (which we wont see from the outside) that causes damage to the HDD discs, and eventually in a long time (when the damage is too much and in some cases the HDD makes a sound) the hard drive will crash. So, if your laptop came with a HDD protection utility, just like what Toshiba and HP has, you can always lower down the sensitivity level to level 2 or 1 but never completely disable the protection utility to prevent the HDD from getting damage from the inside and use the computer on a stable surface. Now, like what I always tell my customers, to always create a restore point (every last day or first day of the month) and make sure that you constantly back-up any important pictures, documents or files from your HDD to a Flash Drive/Thumb Drive or writable DVD±R or an external HDD, so that you will not lose any of your pictures, music, files or important documents, just in case something bad happens.
As you know, dust is almost always in the air. The air vents needs checking from time to time for accumulated dust might have clogged in the air passage way within the laptop itself. Use a flash light to check in the air vents. If you feel no air coming out, then have the fan changed b'coz it's not working anymore. Check the bottom of your computer, it usually has rubber pads that provides ample space between the laptop case bottom and the table. For the computers that I have used, these rubber pads provide enough clearance for ventilation for the hot air though it's not enough. It never hurts to be cautious, so for my own laptop, I bought a $15 2-fan Cooler Master U2 Cooling Pad from MicroCenter to help flush away the heated air from the bottom air vents of my laptop. Cool thing about the Cooler Master U2 is that you can position the fans on the right spot for better ventialation. When travelling, if you detach the easily detacheable dual fan, you can use the aluminum frame as a protection for your laptop's LCD screen when inside the bag.
You have to open the zip file, save & run it.
If your computer is still in warranty and you have already registered it on-line before (support.toshiba.com), then call Toshiba's Tech Support hotline number (800-457-7777) for further technical assistance.
FYI, which ever country your call will be routed to, please be patient & polite to the person who will take your call. After all, you are the one calling them for assistance with whatever issue you are having with your portable computer. Make sure to speak your name clearly (spell it, if need be) & provide all the info needed & asked for. They are trained professionals for handling simple matters, so I believe they should be able to assist you w/ any issue as long as IT IS WITHIN THEIR SCOPE OF SUPPORT. It depends on the company but be cooperative because these phone technicians have a specific handle time to be able to resolve the issue of a caller, so please do not be a jerk. Listen carefully to their instructions & follow it, because IF YOU THINK YOU KNOW MORE, then WHY CALL FOR ASSISTANCE IN THE FIRST PLACE.
If your computer's 1-yr Standard Limited Warranty has ALREADY EXPIRED, don't expect too much. Ask them politely & talk to them in a friendly manner, for they are there to listen and PROVIDE YOU BASIC INFORMATION as much as they can.
Best time to call, after midnight Pacific Time.
Additional info, read on:
FYI: I always tell my customers, a laptop's battery is similar to a cell phone's. You charge it when it's depleted & you unplug the adapter when it is already fully charge (this will prevent the battery from getting overcharged & extend the life of the battery). So for less hassle, I always advice my customers to just remove the battery if they plan to use the computer for long hours straight (more than 1 hour) and just run it on AC power alone so as not to overcharge it & shorten the battery life.
FYI, laptop, as the name itself... well, I really don't use it on my lap b'coz sometimes our leg, the bed cover or some clothing may already be blocking the air vent without our knowledge.
Also, if your computer is running a lot of applications that means that the HDD (Hard Disc Drive) is moving very fast and any minute (small) movements of your legs creates vibrations inside (which we wont see from the outside) that causes damage to the HDD discs, and eventually in a long time (when the damage is too much and in some cases the HDD makes a sound) the hard drive will crash. So, if your laptop came with a HDD protection utility, just like what Toshiba and HP has, you can always lower down the sensitivity level to level 2 or 1 but never completely disable the protection utility to prevent the HDD from getting damage from the inside and use the computer on a stable surface. Now, like what I always tell my customers, to always create a restore point (every last day or first day of the month) and make sure that you constantly back-up any important pictures, documents or files from your HDD to a Flash Drive/Thumb Drive or writable DVD±R or an external HDD, so that you will not lose any of your pictures, music, files or important documents, just in case something bad happens.
As you know, dust is almost always in the air. The air vents needs checking from time to time for accumulated dust might have clogged in the air passage way within the laptop itself. Use a flash light to check in the air vents. If you feel no air coming out, then have the fan changed b'coz it's not working anymore. Check the bottom of your computer, it usually has rubber pads that provides ample space between the laptop case bottom and the table. For the computers that I have used, these rubber pads provide enough clearance for ventilation for the hot air though it's not enough. It never hurts to be cautious, so for my own laptop, I bought a $15 2-fan Cooler Master U2 Cooling Pad from MicroCenter to help flush away the heated air from the bottom air vents of my laptop. Cool thing about the Cooler Master U2 is that you can position the fans on the right spot for better ventialation. When travelling, if you detach the easily detacheable dual fan, you can use the aluminum frame as a protection for your laptop's LCD screen when inside the bag.
Why won't my portable hard drive open?
Roger 5000
I have a WD portable 250gb hard drive. When I connect it to my computer through a usb it wont appear in my computer. The light is on but it does not flash. The light remains on while it is plugged in but it doesn't say in my computer that its plugged in.
Answer
Ive had the same problem with my toshiba 320gb portable hard drive. when i brought mine in they said it was friend and they replaced it right there at best buy.
Ive had the same problem with my toshiba 320gb portable hard drive. when i brought mine in they said it was friend and they replaced it right there at best buy.
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