portable hard drive big w image
University
I have a Samsung laptop I bought brand new in November, about 6 months ago.
I am just noticing a white pixel in the middle of the screen. It's really annoying. Are there any techniques to get rid of it? I'd rather not return it if I can avoid it, and I don't know if they'd even accept the return for one pixel. I bought it from Future Shop.
Thanks for all advice!
Answer
I used to work for a big name computer company & usually received a lot of call regarding your issue.
That's what you call a dead pixel & no amount of rubbing would be able to get it out.
Your computer is still in warranty, but it takes a certain number of dead pixels before you can ship the computer in for Depot Repair.
I would suggest you call Samsung's Consumer Electronics support hotline number: 1800-SAMSUNG, & ask about how you go on about sending your laptop for repair.
Make sure to write down the name of the person who'll take your call.
FYI, which ever country your call will be routed to, please be patient & polite to the person who will take your call. After all, you are the one calling them for assistance with whatever issue you are having with your portable computer. Make sure to speak your name clearly (spell it, if need be) & provide all the info needed & asked for. They are trained professionals for handling simple matters, so I believe they should be able to assist you w/ any issue as long as IT IS WITHIN THEIR SCOPE OF SUPPORT. It depends on the company but be cooperative because these phone technicians have a specific handle time to be able to resolve the issue of a caller, so please do not be a jerk. Listen carefully to their instructions & follow it, because IF YOU THINK YOU KNOW MORE, then WHY CALL FOR ASSISTANCE IN THE FIRST PLACE.
Best time to call, after midnight Pacific Time.
Make sure to back-up all your pictures, files & important documents on your computer on an external Hard Drive or USB Flash Drive, b'coz if you send your computer in for repair, they will erase all the data in it & restore it back to factory settings just like when you first got it out of the box.
Additional info, read on:
A brand new computer's battery comes w/ a Standard 1yr Limited Warranty w/c means the expected life time of battery is only 1 year. Same thing goes for the charger.
So, if you don't know how to take care of it, it will die out on you sooner than than expected.
FYI: I always tell my customers, a laptop's battery is similar to a cell phone's. You charge it when it's depleted & you unplug the adapter when it is already fully charge (this will prevent the battery from getting overcharged & extend the life of the battery). So for less hassle, I always advice my customers to JUST REMOVE THE BATTERY IF THEY PLAN TO USE THE COMPUTER FOR LONG HOURS STRAIGHT (more than 1 hour) and just run it on AC power alone so as not to overcharge it & shorten the battery life.
ONLY USE THE BATTERY FOR PORTABILITY, if you need to go on a trip or you're at McDonalds or Starbucks.
For chargers, make sure you don't stretch out the cable too much that the one by the power jack that you plug into the side of the computer gets bent. Make sure this part is always straight or else the copper wires inside will break & soon you'll have the problem of the charger not working anymore like what happened to some of my callers.
I used to work for a big name computer company & usually received a lot of call regarding your issue.
That's what you call a dead pixel & no amount of rubbing would be able to get it out.
Your computer is still in warranty, but it takes a certain number of dead pixels before you can ship the computer in for Depot Repair.
I would suggest you call Samsung's Consumer Electronics support hotline number: 1800-SAMSUNG, & ask about how you go on about sending your laptop for repair.
Make sure to write down the name of the person who'll take your call.
FYI, which ever country your call will be routed to, please be patient & polite to the person who will take your call. After all, you are the one calling them for assistance with whatever issue you are having with your portable computer. Make sure to speak your name clearly (spell it, if need be) & provide all the info needed & asked for. They are trained professionals for handling simple matters, so I believe they should be able to assist you w/ any issue as long as IT IS WITHIN THEIR SCOPE OF SUPPORT. It depends on the company but be cooperative because these phone technicians have a specific handle time to be able to resolve the issue of a caller, so please do not be a jerk. Listen carefully to their instructions & follow it, because IF YOU THINK YOU KNOW MORE, then WHY CALL FOR ASSISTANCE IN THE FIRST PLACE.
Best time to call, after midnight Pacific Time.
Make sure to back-up all your pictures, files & important documents on your computer on an external Hard Drive or USB Flash Drive, b'coz if you send your computer in for repair, they will erase all the data in it & restore it back to factory settings just like when you first got it out of the box.
Additional info, read on:
A brand new computer's battery comes w/ a Standard 1yr Limited Warranty w/c means the expected life time of battery is only 1 year. Same thing goes for the charger.
So, if you don't know how to take care of it, it will die out on you sooner than than expected.
FYI: I always tell my customers, a laptop's battery is similar to a cell phone's. You charge it when it's depleted & you unplug the adapter when it is already fully charge (this will prevent the battery from getting overcharged & extend the life of the battery). So for less hassle, I always advice my customers to JUST REMOVE THE BATTERY IF THEY PLAN TO USE THE COMPUTER FOR LONG HOURS STRAIGHT (more than 1 hour) and just run it on AC power alone so as not to overcharge it & shorten the battery life.
ONLY USE THE BATTERY FOR PORTABILITY, if you need to go on a trip or you're at McDonalds or Starbucks.
For chargers, make sure you don't stretch out the cable too much that the one by the power jack that you plug into the side of the computer gets bent. Make sure this part is always straight or else the copper wires inside will break & soon you'll have the problem of the charger not working anymore like what happened to some of my callers.
is there a HD that can download directly w/o computer?
carnaby_fu
is there such a thing as a portable hard drive that you can download directly to without the need for a computer? i'm going on a trip where i will be taking a hefty number of photos and i'd like to be able to dump the memory cards without also having to bring a computer with me.
i know i could just bring a bunch of memory cards but that's a lot to buy and i'd prefer to back them up anyway. does such a product exist? or am i stuck with the laptop?
Answer
Portable drive to load camera photos were common in the 10,20,40, and 60GB sizes until they were priced out of the market by the high capacity SD flash drives. You can buy those now for less than $1 a GB in the 16, 32GB size. Be sure you test each one before going on your trip.
If you still want a very large (500GB or bigger) hard disk, contact a photo store or B&H Photo or Adorama about those that interface with cameras or camera cards. Tell them about your equipment to get a match. http://www.adorama.com/catalog.tpl?op=recommend&sku=DFPS2250G has a 500 and a 320, battery pack, card reader included. Get an extra battery pack.
http://dpnow.com/7973.html shows the tiny Seagate drive.
If no match, you can try an adapter cord to a battery powered hard disk:
http://www.cooldrives.com/usb-otg-adapter.html
http://www.memoryforless.co.uk/store/erol.html#1X0
http://www.everythingusb.com/macally_syncbox_ii.html
http://www.compusb.com/usbotgbru2br.html
One thing to consider is in a stack of cards, if one goes bad, the others are OK. But if a 320HD is damaged, the whole thing and all its pix are gone.
What size and style flash cards your camera(s) take and the total shot volume planned may govern how you go on storage of the photos. I hope all of them survive.
Portable drive to load camera photos were common in the 10,20,40, and 60GB sizes until they were priced out of the market by the high capacity SD flash drives. You can buy those now for less than $1 a GB in the 16, 32GB size. Be sure you test each one before going on your trip.
If you still want a very large (500GB or bigger) hard disk, contact a photo store or B&H Photo or Adorama about those that interface with cameras or camera cards. Tell them about your equipment to get a match. http://www.adorama.com/catalog.tpl?op=recommend&sku=DFPS2250G has a 500 and a 320, battery pack, card reader included. Get an extra battery pack.
http://dpnow.com/7973.html shows the tiny Seagate drive.
If no match, you can try an adapter cord to a battery powered hard disk:
http://www.cooldrives.com/usb-otg-adapter.html
http://www.memoryforless.co.uk/store/erol.html#1X0
http://www.everythingusb.com/macally_syncbox_ii.html
http://www.compusb.com/usbotgbru2br.html
One thing to consider is in a stack of cards, if one goes bad, the others are OK. But if a 320HD is damaged, the whole thing and all its pix are gone.
What size and style flash cards your camera(s) take and the total shot volume planned may govern how you go on storage of the photos. I hope all of them survive.
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Title Post: One white pixel in the middle of my laptop screen?
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